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Terms & Conditions

Riverside Cafe & Catering

 

 

Thank you for considering Riverside Cafe & Catering for your catering and event plans.

Every attempt is made to ensure that the menu you select is available, however, we reserve the right to substitute based on market availability. All buffet menus are designed for healthy portions. None of our meals are designed as all-you-can-eat events. Should you require more generous servings for your event, please notify the Catering Manager in advance and we will determine a cost structure that better suits your needs.

Menu items will remain on the buffet for a maximum of two (2) hours from drop-off time. This ensures all guests receive a high level of food quality. Guests are not permitted to take food from the event for consumption at a later time. This is in accordance with BC Health Regulations. All functions will be ready-to-go a minimum of 15 minutes prior to contract time.

With advance notice, special dietary requirements can be accommodated. Please advise us if any member of your group has a food allergy.

Audio Visual and other special requirements must be confirmed with the Catering Manager 14 days prior to the date of the function. Charges will apply for all equipment rentals required.

A confirmed reservation specifying the number of guests is required a minimum of 96 hours before the event for all meal functions. Charges will be based on the confirmed number of guests, however we reserve the right to add additional charges if the actual number of guests served is significantly more than confirmed.

A non-refundable deposit of 25% of the estimated total Food & Beverage expense is required at time of booking. All outstanding charges are due at time of delivery.

Groups canceling within 7 days of the scheduled event will also be responsible for 50% of all food and beverage charges due based upon expected attendance.

Final menu selection (food and wine) requirements: Prices subject to change until 14 days prior to event.

Riverside Cafe & Catering is not responsible for damages to or loss of any articles left on site by the customer or their guests, prior to, during, or following any function. The client will be held responsible for any damage to equipment, decorations, or fixtures belonging to Riverside Cafe & Catering. Any damages will be billed to the client at the replacement cost.